Privacy Policy

BY USING THE SITE, YOU CONSENT TO THE TERMS AND CONDITIONS OF THIS PRIVACY POLICY AND PROCESSING OF YOUR PERSONAL INFORMATION FOR THE PURPOSES STATED BELOW. IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS OF THIS PRIVACY POLICY, PLEASE DO NOT USE THE SITE.

The Site contains links to other websites. Once you enter another website (whether through an advertisement, service, or content link), be aware that Botanict, The Company is not responsible for the privacy practices of these other sites.

To serve you better, we at “Botanict” or “www.botanict.sg”, as we refer in our privacy policy as SITE, hereinbelow refer to the user information provided by you to perform services that you request. Although we never sell any information to third parties/business affiliates, we may provide personal data to other parties that perform certain functions for us, such as delivery, or to other parties that provide products with our services so that you may obtain service on your product. These third parties are required to only use the information in connection with the requested services.

This Privacy Policy covers what information is collected, how the information is used and for what purposes, to whom such information is disclosed, and what precautions are taken by the company to safeguard your privacy and personal information.

Information We Collect

We collect two types of information about you when you visit our Site: personally identifiable information and non-personal, aggregate information such as information regarding the pages on our Site that you have visited and your IP address.

(A) Personally Identifiable Information

“Personally Identifiable Information” is information that identifies you personally, such as your name, address, telephone number, e-mail address, or company name. We collect and store the personal information that you have provided to us. Here are some examples of the ways in which we may collect your personal information on the Site:

When you register on the Site, and to facilitate better use of the site, you will be required to give some personal information to generate and maintain your account, such as your first and last name, company name, company operations, company address, and company contact details. We may collect your e-mail address if you contact us with a question.

We may collect personal information from you in other ways that are not described above. If you do not want us to collect your personal information, you have the option not to do so. Do bear in mind this may result in a less optimal user experience on our website. You are responsible for ensuring the accuracy of the personally identifiable information that you submit to us. Inaccurate information will affect the information you receive when using our Site and our ability to contact you as described in this Privacy Policy.

(B) Non-Personally Identifiable Information

“Non-Personally Identifiable Information” can be technical or demographic information, such as your age, gender, or interests. Even if you do not register with us, we collect non-personally identifiable information when you use our Site. Non-personally identifiable information does NOT identify you personally. For example, we may conduct research on our users’ demographics, interests, and behavior based on the information provided to us upon registration, from our server log files, or from surveys. This research is compiled and analyzed on an aggregated basis for customers profiling.

We also may collect non-personally identifiable information from you to customize and improve your ordering experience with Botanict and improve our services.

Use of cookies

The Internet browser you use has a feature called cookies which we utilise. This stores small amounts of data on your computer about your visit to our Site. Our cookies store tracking codes to enable our system to locate information from past visits to the Site but do not contain information that identifies you personally. Botanict uses cookies and other technologies to stay in sync with general user traffic patterns and for the following purposes:

To keep count of return visits to our site.

To accumulate and report anonymous, aggregate, statistical information on the Site.

To send you information that you have agreed to receive on updates that are of interest to you.

To determine how well each page performs overall based on aggregate user demographics and traffic patterns to such pages.

Botanict may combine any public information you provide in any of the public areas on the Site with non-personally identifiable information to create aggregate data. Such information may also be disclosed to third parties. Aggregate data does not contain any information that could be used to contact you or identify you personally.

For information on cookies

To be able to remember your computer’s test results as you use our Site, we use cookies. Botanict DOES NOT use cookies to track PCs in locations outside our site. You must accept some cookies for the site to work, but others are optional. Botanict uses a cookie system to keep you logged in to the site. The site login feature will not work if your devices are not supported by cookies.

Botanict has contracts with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our site experience.

  • Third-party vendors, including Google, show your ads on sites on the internet.
  • Third-party vendors, including Google, use cookies to serve ads based on a user’s prior visits to your website.

How Botanict Handles Privacy and Security Internally

Botanict strives to protect your personal information and privacy, but no data transmissions over the Internet can be guaranteed to be 100% secure. Consequently, Botanict will not guarantee or warrant the security of any information you disclose or share with us online and cannot be responsible for any instances of identity theft or inadvertent disclosure of your personal information. Any information you transmit to us will be at your own risk despite Botanict taking strong precautions to thwart such ill intentions.

We take all reasonable measures to ensure that your personally identifiable information remains as secure as reasonably possible. For example, only authorized employees are permitted to access your personally identifiable information. These personnel must strictly abide by our privacy policy.

Note that Botanict may modify this Privacy Policy to reflect legal, technological, and any other developments. Botanict reserves the right to amend this Privacy Policy when necessary. We will indicate the most current date of any change and encourage you to browse our Privacy Policy. 

Use and Disclosure of Personally Identifiable and Non-Personally Identifiable Information

(A) Personally Identifiable Information

We may share or disclose your personal information in the following instances:

To fulfill a service to you. We may use your personally identifiable information to reach out to you on promotions and updates that may be of interest to you. We may also receive newsletters if you have subscribed with us.

To unaffiliated third-party service providers, agents or independent contractors who help us maintain our Site and provide other administrative services to us (including, but not limited to, order processing and fulfillment, providing customer service, maintenance and analyzing data, and sending customer communications on our behalf.

To comply with the law or in the good faith belief that such action is necessary to conform to the requirements of law or comply with legal process served on Botanict, and to defend our rights or property or act in urgent circumstances to protect the personal safety of our end users.

To third parties as part of any corporate reorganisation process including, but not limited to, mergers, acquisitions, or sales of our assets. To track and analyze non-identifying and aggregate usage and volume statistical information from our visitors and customers and provide such information to third parties.

To protect against potential fraud, we may verify with third parties the information collected from this Site. In the event of such an occurrence, we may retrieve personally identifiable information about you from such services.

To handle any physical or other types of threats made to you or others, to protect the property or to defend or assert legal rights.

Except as described in this Privacy Policy or at the time we request the information, we do not otherwise use, share or disclose your personal information to any third parties.

(B) Non-Personally Identifiable Information

Non-personally identifiable information is used as described in Section I(B) and in other ways as permitted by applicable laws, including combining non-personally identifiable information with personally identifiable information.

Username and Password

Our Site will require you to register and obtain a password in order to enjoy the services offered and full access on the applicable pages of the Site. When you try to access features of the Site that require registration, you will be prompted to input your username and password information. If you forget your password or username, you can click on the “Forgot Password” link on the login form to obtain your registration information.

The company advises those users who do not wish to provide any such data requested by our registration process to refrain from registering with us. Botanict, the company allows customers to browse the content without registration.

Public Areas of the Site

There are sections in the Site, such as forums, blog pages or other public areas, that permits users to post comments or communications that are publicly accessible and non-confidential. Any information shared, including personally identifiable information, in these public areas shall not be kept as private and will be accessible to the public.

Information you featured and shared on public forums can be read, copied, collected, or used by other individuals/third parties may result in receivables of unsolicited messages. Botanict is not responsible for any information that you choose to disclose in these public channels.

Links to Third Party Sites

Botanict may offer you content through a website hosted and operated by a third party. In addition, the Site may contain links to other third party websites operated by companies that are not affiliated with us and do not have contracts to provide content or services through us. These links may be found in advertisements, referenced within content, or placed beside the names or logos of sponsors. Botanict does not endorse and is not responsible for the privacy practices of these sites. If you choose to link to one of these third-party web sites, you should review the privacy policy posted on such a web site to understand how that website collects and uses your personally identifiable information.